A Sale Return records goods that a customer has physically brought back to the business after a sale was completed - for example, a customer returns a defective item, an incorrect product was given, or the customer simply changed their mind within the return policy period. Each Sale Return in CloudMA ERP is linked to the original sale via a 'Sale Reference' .
Navigation path = Return Module > Sale Return
The Sale Return List page displays every sale return recorded in the system. At the top of the page are filter controls (Date range, Load Today checkbox, Warehouse selector, and a Filter button), followed by the standard list controls (records per page, Search, and export icons for PDF/CSV/Excel/Print), and finally the table of return records.
Assign Return Warehouse is a one-time configuration page that defines, for each sales warehouse, which warehouse should receive the physical stock when a Sale Return is processed for that branch. This is useful for businesses where returned goods are not put back into the same shelf/warehouse as regular stock - for example, returned items might need to go to a separate 'Returns / Quality Check' warehouse before being resold, rather than directly back into the main sellable inventory.
Navigation path = Return Module > Assign Return Warehouse
A Purchase Return records goods that the business is sending back to a supplier - for example, items received damaged, incorrect items delivered, or excess stock being returned under an agreement with the supplier. Each Purchase Return in CloudMA ERP is linked to the original GRN/purchase via a 'Purchase Reference'.
Navigation path = return module > purchase return
